India domestic airline market

India Ranks Third in Global Domestic Airline Market: Key Growth Drivers and Insights

India Ranks Third in Global Domestic Airline Market Growth Trajectory and Capacity Expansion India has seen remarkable growth in its domestic aviation sector, ascending to the third-largest market globally as of April 2024. Over the past decade, the country has maintained the highest average annual growth rate in airline seat capacity, achieving a significant 6.9%…

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Delhi Airport self-service bag drop

Delhi Airport’s First Self-Service Check-in Mechanism Revolutionizes Luggage Drop

Delhi Airport Launches India’s First Self-Service Mechanism for Check-in Luggage Introduction The Delhi International Airport Ltd (DIAL) has revolutionized the check-in process by launching India’s first self-service mechanism for check-in luggage on June 17, 2024. This advancement aims to streamline the passenger experience, reducing check-in times significantly. Installation of Self-Service Bag Drop (SSBD) Indira Gandhi…

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"IndiGo AI chat assistant"

IndiGo’s ‘6EskAI’: Revolutionizing Aviation Customer Service with AI Integration

IndiGo Unveils AI-Powered Chat Assistant “6EskAI” Following Air India’s Lead In a strategic move towards enhancing customer service and technological advancement, IndiGo, one of India’s leading airlines, has recently unveiled its AI-driven chat assistant named “6EskAI.” This initiative follows in the footsteps of Air India, which previously introduced a similar AI-powered system. The deployment of…

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