AIIMS Delhi, GGSIP University collaborates for innovative patient grievance redressal system

AIIMS Delhi: The All India Institute of Medical Sciences, AIIMS Delhi, and Guru Gobind Singh Indraprastha University today reported a cooperation pointed toward working on quiet consideration through a ‘patient complaint redressal framework’.

The organization target upgrading straightforwardness, responsibility, and patient fulfillment inside the medical care area, Delhi AIIMS chief M Srinivas said. The joint effort was formalized through the marking and trade of an understanding between AIIMS, New Delhi and USAR (College School of Computerization and Advanced mechanics) and USDI (College School of Plan and Development) of the Master Gobind Singh Indraprastha College (GSIPU).

The cooperative exertion highlights the responsibility of the two establishments to drive positive change in the public medical services area, Srinivas said. The ‘patient complaint redressal framework’ means to exhaustively address patient worries and criticism, Srinivas said, adding that this drive is essential as it is the first-of-its sort, showing a spearheading way to deal with patient consideration.

This task is expected to save crores of rupees for AIIMS as it use the aptitude and responsibility of GGSIPU’s workforce and understudies. ” What separates this undertaking is that it comes at no expense for AIIMS as the understudies and resources of GGSIPU’s USAR and USDI have liberally elected to foster the program for nothing,” said Rima Dada, teacher accountable for AIIMS media cell.

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