The Reserve Bank of India (RBI) has enhanced the agency commission paid to banks for executing government business such as revenue receipts, pension disbursements, and other government payments. This revision, effective from April 1, 2025, aims to incentivize banks and strengthen electronic processing of public funds
1. Revenue Receipts & Payments (e-mode):
Commission increased from ₹9 to ₹12 per transaction.
2. Revenue Receipts & Payments (physical mode):
Remains at ₹40 per transaction.
3. Pension Payments:
Commission raised from ₹75 to ₹80 per transaction.
4. Other Government Payments:
Rate adjusted to 7 paise per ₹100 turnover, up from 6.5 paise
Banks acting as agency banks for central and state governments will see improved revenue streams. The higher commissions particularly benefit the push towards electronic channels, aligning with India’s digital transition goals. For physical transactions, unchanged rates imply a continued preference for digitization .
Under the revised guidelines, banks will also earn commissions on all payment transactions—except those that are pre-funded or already compensated by the government
By increasing electronic-mode commissions, the RBI aims to shift government transactions away from cash and paper, thereby reducing costs, delays, and operational vulnerabilities. This move supports the larger national agenda of a cash-lite, tech-forward economy.
Banks serving as intermediaries for government transactions—called agency banks—will benefit directly. The enhanced commission empowers them to invest in infrastructure, strengthen compliance mechanisms, and support better service delivery.
Even small hikes in commission rates (e.g., 3 rupees per e-mode transaction or 5 rupees for pension payments) have far-reaching implications when scaled across millions of annual transactions. This impacts public finances and bank earnings, making it essential for students to understand fiscal repercussions.
This policy intersects multiple exam themes:
Origins & Role of Agency Banks
Under Section 45 of the RBI Act, 1934, agency banks were authorized to conduct government business on behalf of RBI These banks handle functions ranging from revenue collection to pension disbursement.
Commission Evolution
Over the years, agency commission rates were periodically revised:
Modern Reforms
The refreshed Master Circular effective April 1, 2025 consolidates all directives on government business eligible and ineligible for commissionThis update underscores the shift toward electronic processing, clearer policy frameworks, and inclusion of all payment channels (excluding pre-funded ones).
Q1. What is agency commission in the context of Indian banking?
Agency commission refers to the amount paid by the Reserve Bank of India (RBI) to commercial banks for handling government transactions such as tax collection, pension disbursement, and other payment services.
Q2. Which banks are eligible for agency commission?
Only scheduled commercial banks that are designated as agency banks by the RBI are eligible to receive agency commission for performing government business transactions.
Q3. What is the revised agency commission for electronic receipts and payments?
The commission has been increased from ₹9 to ₹12 per electronic transaction, effective from April 1, 2025.
Q4. Will agency commission apply to pre-funded government transactions?
No, banks will not earn agency commission for transactions that are pre-funded or where compensation has already been provided by the government.
Q5. Why did RBI revise the commission rates?
The revision aims to promote digital transactions, compensate banks fairly for operational costs, and streamline government-related financial services.
Q6. How does this revision support digital India initiatives?
By incentivizing electronic transactions with higher commissions, RBI encourages banks to prioritize and expand digital infrastructure, reducing reliance on physical paperwork and cash handling.
Q7. What is the new agency commission for pension disbursements?
The pension commission has been increased from ₹75 to ₹80 per transaction.
Q8. What is the per-turnover commission for other government payments?
The commission has been raised to 7 paise per ₹100 turnover from the earlier 6.5 paise.
Q9. Are these rates fixed or will they be reviewed again?
RBI may review and revise the rates periodically, based on banking trends, cost structures, and policy objectives.
Q10. Which exams can feature this topic?
This topic is relevant for exams like UPSC, PSCs, SSC, IBPS, SBI PO/Clerk, RBI Grade B, and other government service exams.
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